Privacy Policy

01. Data Controller

The STADÉLUM website is operated by:

COMPTOIR ÉLECTRIQUE AQUITAIN is the data controller for the personal data processing carried out in connection with the use of the STADÉLUM website.

02. Data We May Collect

Depending on the services you use, we may collect the following information:

• first name and surname;
• professional and personal contact details provided: email address, telephone number;
• name of your company, organisation, club or local authority;
• country and address, where this information is required;
• information contained in your contact, quotation or preliminary study requests;
• information relating to your lighting projects;
• data required to manage an order or business relationship;
• technical connection and browsing data, where required for the operation and security of the website;
• information relating to your cookie preferences where the website uses tracking technologies.

We take care to collect only the data necessary for the purposes for which it is processed.

03. Why Do We Use Your Data?

Your personal data may in particular be used to:

04. Mandatory Data

Fields identified as mandatory in our forms are required to process your request. Without this information, we may not be able to respond to your request, prepare a study or provide a service.

05. Recipients of Your Data

The data collected is intended for authorised employees of COMPTOIR ÉLECTRIQUE AQUITAIN who need to process it as part of their duties.

It may also be shared with service providers strictly necessary for the operation of our services: website hosting and maintenance, IT services, transport and delivery, payment service providers where applicable, authorised communication or audience measurement tools.

These service providers may use the data only within the scope of the tasks entrusted to them and in accordance with applicable regulations.

We do not sell your personal data to third parties.

06. Data Transfers Outside the European Union

Certain technical service providers may, depending on the services used, process data from a country outside the European Economic Area. Where such a transfer occurs, we ensure that it benefits from the safeguards required by applicable regulations, including an adequacy decision or appropriate contractual safeguards where required.

07. Data Retention Period

Your data is retained only for as long as necessary for the purposes for which it was collected and to comply with our legal obligations.

• Contact requests and prospects: up to 3 years from collection or from your most recent contact with us.
• Customer data used for commercial purposes: for the duration of the business relationship and, where applicable, up to 3 years after it ends.
• Accounting documents and invoices: retained for the applicable statutory period, which may be up to 10 years.
• Data required to defend our rights: for the applicable limitation periods.

08. Your Rights

In accordance with applicable personal data protection regulations, depending on your situation, you may in particular have the following rights:

• the right to access your personal data;
• the right to rectify inaccurate or incomplete data;
• the right to erasure where the legal conditions are met;
• the right to restriction of processing;
• the right to object to certain processing activities;
• the right to data portability where applicable;
• the right to withdraw your consent at any time where processing is based on consent.

In order to protect your data, we may ask you to provide information enabling us to verify your identity where necessary.

If, after contacting us, you believe that your rights have not been respected, you may lodge a complaint with the French Data Protection Authority, the Commission nationale de l'informatique et des libertés (CNIL).

09. Cookies and Tracking Technologies

The website may use cookies or similar technologies necessary for its operation, security or certain features.

Cookies that are strictly necessary for the operation of the website may be placed without consent where they meet the conditions provided for by applicable regulations. Cookies requiring your consent are placed only after you have agreed.

Where the website provides a cookie management tool, you may accept, refuse or change your preferences at any time through that tool.

10. Security of Your Data

We implement appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration, disclosure or destruction.

Access to personal data is limited to persons who need access in order to perform their duties.

11. Links to Third-party Websites

Our website may contain links to websites operated by third parties. When you leave the STADÉLUM website, data processing carried out by those websites is governed by their own privacy policies.

12. Changes to This Policy

This Privacy Policy may be updated to reflect changes in regulations, technical developments or the services offered on our website. The date of the latest update is shown at the top of this page.